Experience
Experience
Documented professional history, from network administration to software products.
Software & Product Development
07/2026 – Present
Beirut, Lebanon
Software & Product Development
Independent
- CleverOp Clinic — multi-tenant clinic management web platform: patients, appointments, consultations, billing, communication, reporting and administration. Next.js, NestJS, PostgreSQL.
- CleverOp Yield — offline Windows desktop application for production cost and waste control in bakeries and pastry businesses. Flutter, SQLite.
- Websites & landing pages — design + development, from visual concept to deployment.
- Product design, interface design, engineering, testing and release — end to end.
Professional Experience
06/2016 – Present
Beirut, Lebanon
IT Network Administrator
Directorate of Urban Planning
- Lead the team of network administrators maintaining and improving the organization’s network infrastructure.
- Implemented security measures that closed known vulnerabilities and reduced security incidents.
- Oversaw the planning and execution of a new data center.
- Manage Office 365 and administer SharePoint for organization-wide collaboration and document management.
07/2013 – 06/2016
Beirut, Lebanon
IT Support Specialist
Data Pro Links
- Supported ISP customers with connectivity problems, network troubleshooting and service queries.
- Monitored the ISP’s network infrastructure for performance, reliability and security.
- Kept accurate records of network configurations, customer interactions and resolutions.
09/2009 – 05/2016
Beirut, Lebanon
Network Administrator
Digitech
- Ran data backup operations protecting against hardware failure, human error and cyber attacks.
- Secured the network and provided end-user support and problem-solving.
- Managed the network infrastructure, configuring policies and security measures for end users.
- Administered Office 365 for communication and collaboration.
Achievements
05/2018 – 08/2018
Oversaw Data Center Operations
Managed all aspects of the Directorate of Urban Planning data center — infrastructure, security and personnel.
04/2018 – 05/2018
Renovation of Network Infrastructure
Led the renovation and upgrade of the Directorate’s network infrastructure for performance, security and scalability.
Education
10/2005 – 05/2009
Bachelor of Computer Science
Lebanese University
Certification
Microsoft Certified: Azure Administrator Associate (Legacy)
Microsoft
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